Refund and Return Policy
**Return Policy**
At Bulldogzilla's Unique Gifts, we take pride in offering unique custom-designed mugs and gifts. Due to the bespoke nature of our products, we do not issue refunds or accept returns when products are designed as specified. We carefully craft each item to meet your specific requirements and ensure its uniqueness.
**Refunds for Incorrect Customizations**
In the rare event that the customizations on your ordered item are incorrect, we will gladly offer a refund. Please contact us at info@bulldogzilla.com within [number] days of receiving your order to report any inaccuracies in the customizations. To be eligible for a refund, the incorrect customizations must be clearly documented and verified by our team.
**Damaged or Defective Items**
If your custom-designed item arrives damaged or defective, please contact us at info@bulldogzilla.com within 5 days of receiving your order. We may request photos or other evidence of the damage or defect to assess the issue. Once verified, we will work with you to provide a replacement or issue a refund for the damaged or defective item.
**Contact Us**
If you have any questions about our return policy or need assistance with an order, please contact us at info@bulldogzilla.com. Our customer service team is here to assist you and ensure that you are satisfied with your unique Bulldogzilla's Unique Gifts purchase.